uujili is a platform for entertainment. We want every Filipino player to enjoy their time here — and that means making sure gaming stays fun, stays within your means, and never crosses the line into something that harms you or the people around you.
Responsible gaming at uujili is not a page buried in the footer — it's built into the platform itself. Here's how we make it practical for every Filipino player, whether you're in Quezon City, Cebu, or Davao.
Set daily, weekly, or monthly caps on how much you deposit to your uujili wallet. Once your limit is reached, the system stops accepting top-ups until the next period. You can lower a limit at any time; increases take a cooling-off period to take effect.
uujili can alert you when you've been playing for a defined duration — 30 minutes, an hour, whatever you set. A gentle reminder to stretch your legs and check in with yourself is easy to dismiss, but it puts you back in control of how long you spend on the platform.
If you need a break — days, weeks, months, or permanently — uujili's self-exclusion tool lets you lock yourself out of real-money play immediately. During a self-exclusion period, marketing communications are also suspended. This tool is always available in your account settings.
Every uujili account must complete age verification before real-money play is enabled. Accepted documents include Philippine Passport, SSS ID, PhilHealth ID, and Driver's License. Accounts that cannot verify the 21+ requirement are suspended without exception.
Your uujili account shows a full log of your gaming sessions, deposits, withdrawals, and wager amounts. Reviewing your own activity is one of the simplest and most effective ways to stay honest with yourself about how much time and money you're spending.
uujili's live chat support is available around the clock. If you want to activate a limit, initiate self-exclusion, or just talk through a concern about your gaming habits, our support team is trained to help and will treat your situation with discretion and care.
The difference between enjoying games for fun and developing a gambling problem isn't always obvious from the inside. Most Filipino players who enjoy bingo on a Wednesday afternoon or spin a few slots during their commute are playing in a healthy, entertainment-focused way. But gambling can become a problem for some people — and uujili believes the best way to address that is to talk about it directly, without any shame or judgment.
Healthy gaming means you decide in advance how much time and money you're comfortable spending, and you stick to it. It means you play because it's enjoyable — not because you're chasing a loss, feeling anxious when you're not playing, or borrowing money to fund your sessions. It means that when uujili stops being fun, you close the app and do something else.
uujili's tools — deposit limits, session reminders, loss limits — are designed to make that kind of intentional play easier. They put a structure around your entertainment so you don't have to rely entirely on willpower in the middle of an exciting session.
Problem gambling develops gradually. It rarely starts as a crisis — it often starts as a winning streak, or as a way to relieve stress, or as something to do when you're bored. Over time, the amounts increase, the sessions get longer, and the activity starts to take priority over work, family time, and finances.
If you recognize those patterns in yourself — or if someone you care about is showing them — that recognition is the most important first step. uujili's self-exclusion tool, support team, and the resources listed on this page are here for that moment.
Gambling with money set aside for rent, groceries, utilities, or other essential expenses
Increasing your bets to chase losses or to recreate the feeling of an earlier win
Feeling restless, irritable, or anxious when you try to cut back or stop playing
Hiding your gambling activity from family members, friends, or your partner
Borrowing money, selling belongings, or maxing out GCash load to fund your gaming
Missing work, school, or family commitments because of time spent gambling
Feeling like you need to gamble to feel normal, to relieve stress, or to escape problems
Continuing to play after telling yourself you would stop after a fixed time or amount
Recognizing any of these signs doesn't mean you have a serious problem — but it does mean it's worth taking a closer look. The self-assessment tool below can help you reflect on your habits honestly.
All of these tools are available directly in your account settings. No need to contact support for most of them — you're in control, and activating a limit takes less than a minute.
Access your uujili account using your registered mobile number and password. All responsible gaming settings are found in the Account Settings section of your profile.
Within Account Settings, locate the Responsible Gaming tab. This section consolidates all tools — deposit limits, session reminders, self-exclusion — in one place.
Choose the limits that fit your situation. You can set a daily deposit cap of ₱500, a weekly limit of ₱2,000 — whatever makes sense for your budget. The system enforces it automatically.
If you need a break, select the self-exclusion option and choose your period — 24 hours, 1 week, 1 month, 6 months, or permanent. The exclusion takes effect immediately and cannot be reversed during the chosen period.
Self-exclusion is immediate and binding. Once activated, uujili will not reinstate your account during the exclusion period — even if you request it. This is by design. The cooling-off period exists to protect you when it matters most. If you choose permanent self-exclusion, your account will be closed and your data handled per our Privacy Policy.
This is not a clinical diagnostic — it's a starting point for honest reflection. Check any statements that apply to you over the past 30 days.
Select all that apply. Your responses are private and not stored by uujili.
uujili can provide tools and take steps within the platform — but for players who need more structured help, these Philippine organizations and resources exist specifically to support people affected by problem gambling.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates the regulatory framework for online gaming in the Philippines, including responsible gaming standards that licensed operators must meet. Filipino players can find guidance and reporting resources through PAGCOR's official channels.
The NCMH operates the Philippines' national mental health crisis hotline. If gambling-related stress, anxiety, or depression is affecting your wellbeing, the NCMH is a free and confidential resource. Their 24/7 crisis line can be reached at the number listed on the official NCMH website.
Gamblers Anonymous runs a peer support programme in the Philippines with regular meetings in Metro Manila and other cities. The programme is free, anonymous, and based on shared experience. Details of meeting schedules are available through local GA chapters.
The Department of Social Welfare and Development can connect individuals and families affected by problem gambling with social assistance programmes, counseling services, and community-based support in their area throughout Luzon, Visayas, and Mindanao.
Sometimes the most effective first step is simply telling someone you trust — a family member, a close friend, a pastor or priest — that gambling has become a problem. Filipino family networks are a genuine source of support, and you don't have to manage this alone.
uujili's live chat support team is trained in responsible gaming. If you want to activate self-exclusion, set limits, or simply talk through a concern, we are available 24/7. You will be treated with discretion, no judgment, and genuine care for your situation.
Contacting uujili about responsible gaming: To activate self-exclusion or raise a responsible gaming concern directly with uujili, use the live chat feature on the platform or email us at [email protected]. All responsible gaming requests are handled by our dedicated team and actioned without delay.
The most enjoyable gaming sessions happen when you're playing within your means, within your time, and for the right reasons. uujili's tools are here to help you do exactly that. Join Filipino players who play smart every day.
Must be 21 or older. Gambling is for entertainment only. PAGCOR regulated market.